Ordering is easy!
...using our safe and secure Online 'SHOP'!
Feel free to browse the shop, use the "add to cart" button for products you like! Payments are accepted via Paypal (all major credit cards accepted)!
Your Marmalade pet care order is just a few clicks away!
Many items ordered through Marmaladepets.com 'SHOP' include Free Shipping to the contiguous 48 United States. Some items include a small shipping fee as noted on the item's description page. Please allow up to 7 business days for ground shipping via Fed-Ex. We will make every attempt to ship your order in a timely manner after payment is received and cleared, (usually 2 business days). While in transit, the merchandise is subject to the standards and regulations of the shipping carrier.
Shipping to HI, AK and Intnl. are considered special orders. Special order shipping rates are calculated per individual order and are based on delivery address, weight and size of your order. The specific shipping carrier will be determined by the most economical means based on delivery location and size of order. While in transit, the merchandise is subject to the standards and regulations of the shipping carrier. We will make every attempt to ship your order in a timely manner after payment is received and cleared.
If you have any questions regarding our shipping policy or to request a special order shipping quote, please e-mail us at: email@example.com
Payment Methods and Terms:
Payment are accepted in US funds, paid through PayPal only. All orders must be paid in full prior to shipping. No COD's please.
All orders will be shipped at prices in effect at the time of shipping. Prices are subject to change and items may be discontinued without prior notice.
Return and Claim policy:
Due to the nature of our products, all sales are final and returns are not accepted. Claims due to shipping damage must be reported within 24 hours of reciept. Please contact us by sending an e-mail to firstname.lastname@example.org with “shipping damage” in the subject line.
Please include the following information: Paypal transaction ID number, name as it appears in the payment information, a telephone number and a picture of the damaged item. Please save all shipping containers and labels as proof of damage in case the carrier opens an investigation.
If you have any further questions regarding our products please feel free to contact us!